In business compassion is not a word that is commonly used, in business we are taught that we must be hard or ruthless to be taken seriously in the world. growing up I thought that I had to be this ruthless human that took no rubbish from anyone to be very successful and just assumed that all the successful people had to be ruthless as well.
But as I started to get to know more about business, life and love, I saw that the names that are rooted in history as great leaders were the people that compassion was at the heart of the things they did. such as mother Theresa, Gandhi, Nelson Mandela, Martin Luther king, Desmond Tutu, to name a few.
Research has shown that compassion as well as acts of kindness and generosity, create a ripple effect, that stems from those who do the act, to the people that observe the act, and it continues. Also, research from Stanford University revealed that our relationship with a direct manager maybe the primary influence on the quality of our workplace experience. yet some managers still do not use compassion when dealing with their employees.
Showing compassion is not a sign of weakness, it is simply showing sympathy and mercy for a fellow human being. it is trying to understand other people’s needs and trying as best as possible to meet them.
“Change your focus from making money to serving more peolple. Serving more people makes money come in.” — Robert Kiyosaki
The best way to build a business that lasts is by developing a caring and compassionate business model where relationship building and serving others is at the heart of the business. it is been tried and tested if the employees of a company feel valued and cared for this shows in the way they treat the business and the way they treat the business stakeholders.
Being compassionate in our business sets our business apart because it shows in the way we treat our customers which in return will show in the way our customers will treat the business.